At The Mubaarqaan Company, we strive to provide exceptional service and ensure customer satisfaction. Please review our refund policy carefully before making a booking or engaging with our services.
1. No Refunds for Event Cancellations by Customer:
- If you choose to cancel your event for any reason, we regret to inform you that no refunds will be provided. This includes cancellations due to changes in plans, personal reasons, or any other circumstances.
2. Reschedule of Event:
- In the event that you need to reschedule your event, we understand that unforeseen circumstances may arise. We will make every effort to accommodate your request and adjust the amount accordingly. Please contact us as soon as possible to discuss rescheduling options.
Other Refund Conditions:
- Refunds may be issued in the following circumstances:
- Event cancellation by The Mubaarqaan Company: If we are unable to fulfill our obligations due to unforeseen circumstances or events beyond our control, we will issue a full refund.
- Service unavailability: If we are unable to provide the agreed-upon services due to technical issues or other reasons, we will issue a full or partial refund, as appropriate.
Refund Process:
- To request a refund or discuss rescheduling options, please contact our customer service team at +91 8800843189 or hello@themubaarqaancompany.com.
- Refunds will be processed using the original payment method and may take up to 7 - 10 working days to reflect in your account.
Exceptions:
- Our refund policy may not apply to certain services or events with specific terms and conditions. Please refer to your booking confirmation or contract for details.
Policy Updates:
- We reserve the right to update or modify this refund policy at any time. Any changes will be effective immediately upon posting on our website.
Contact Us:
- If you have any questions or concerns about our refund policy, please contact us at hello@themubaarqaancompany.com. Our customer service team is here to assist you.
By engaging with our services, you acknowledge and agree to abide by the terms of our refund policy.
Last updated: 15/03/2024